Your Privacy Is Important to Us

Introduction

At The Bridge Homeless Recovery Center [Bridge Steps], we prioritize the trust and safety of all our clients, donors, volunteers, and website visitors. As a homeless shelter, we understand the critical nature of confidentiality and have established this Privacy Policy to demonstrate our unwavering commitment to your privacy.

Information Collection

  1. General Visitors: We log general data, such as the domain from which you access the internet, the time of your visit, and the referral site. This is to improve user experience and doesn’t identify individual users.

  2. Website Interactions: Personal details are only collected when you voluntarily submit them, such as through contact forms or donations. This might include your name, email address, and phone number.

  3. Cookies: We use cookies to enhance user experience on our site. You can adjust your browser settings to decline cookies, but some site features might not function as a result.

Confidentiality

Understanding the sensitive nature of homelessness and related challenges, we strictly uphold:

  1. Non-Disclosure: We never sell, trade, or disclose any personal information without explicit consent, unless mandated by law.

  2. Shelter Operations: Any personal details shared within the context of seeking shelter, support, or other services remain strictly confidential and are handled with the utmost sensitivity.

Security

Your data’s security is paramount:

  1. We use industry-standard encryption for sensitive data.

  2. Only authorized personnel access the data, and they’re trained in maintaining confidentiality.

Donor Communication & Rights

  1. Text/SMS Communications: Donors who provide their mobile number may receive updates, acknowledgments, or urgent messages via text. Standard messaging rates might apply. Donors can opt-out of text communications at any time by replying “STOP” to any message.

  2. Opting Out: Any donor can opt-out of receiving communications from Bridge Steps including print, electronic communications, or text messages, by unsubscribing via an email, replying “STOP” to text messages, or contacting us.

  3. Donor Bill of Rights: We proudly support the Donor Bill of Rights, developed by the Association of Fundraising Professionals, ensuring that philanthropy is practiced with respect, honesty, and integrity.

External Links

Our website may link to external sites. While we aim to curate these links carefully, we can’t vouch for their content or privacy policies.

Updates & Changes

We might update this policy periodically. It’s advisable to revisit this page occasionally to stay informed.

Contact

You can choose to opt out of communications, inquire about your data, or ask any related questions. Contact us at info@bridgehrc.org or 214-670-1110

Do you need help overcoming life's challenges?

We offer Day and Night Shelter

  • Meals, Hygiene, Storage, Laundry, Mail, Phones, Barbershop, and Canine Kennel
  • Physical Care, Mental Illness, Services, and Chemical Dependency Help
  • Care Management and Counseling Services
  • Education, Employment, and Income/Benefits Assistance
  • Housing Placement Solutions and Follow-Up Services
  • Criminal Justice Support, and Veteran Services
  • Library, Computer Access, and Art Programs

To be eligible for services at The Bridge, an individual must be homeless, 18 years of age or older.

Government IDs, background checks, and sobriety checks are not required to engage services at The Bridge. Identification is not a requirement to go through an Intake/Triage Assessment and receive services at The Bridge.

Day Shelter Services
6:00AM – 5:00PM

Night Shelter Services
5:00PM – 6:00AM

Guest Intake
(214) 670-1507

Breakfast:
7:30AM to 8:30AM

Lunch:
2:00PM to 1:00PM

Dinner:
6:00PM to 7:00PM

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